CUSTOMER SUCCESS

The GRC Pros Are at Your Service  

RegScale uses RegML, its AI-powered engine, to automate every phase of your compliance lifecycle. Tap into instant compliance and enhance your speed, precision, and decision-making. Generate documentation with a single click, pinpoint control gaps, and unlock strategic enhancements, harnessing AI to slash time, cut costs, and boost quality.

RegScale customer support and customer satisfaction score image

Trusted by the most secure and compliant organizations on the planet

RegScale provides full-spectrum support through every phase

RegScale’s commitment to customer success starts the first moment of onboarding and encompasses tailored planning, strategic development, and dedicated support to ensure trouble-free implementation, seamless integrations, and ongoing optimization.

Plan

plan icon

We initiate your journey with a strategic kickoff, setting clear objectives, timelines, and milestones that lay out the groundwork for success.

BUILD

build icon

Our team collaborates with yours to construct a solution finely tuned to your specific needs. 

DEPLOY

deploy icon

We deploy your tailored solution, focusing on integration and operational excellence.  

CLOSE

close icon

Success! Your onboarding engagement is complete, with all objectives achieved. You’re now equipped for scalability and ongoing optimization.  

Consider RegScale as your partners in cybersecurity

At RegScale, partnership is the cornerstone of success. Join forces with a team that’s as invested in your compliance and risk management achievements as you are. Together, we’ll elevate your operations to new heights of excellence.

Connect with your dedicated Customer Success Manager

Connect with your dedicated Customer Success Manager 

Your Customer Success Manager is just a click away. Connect now for personalized support and insights. Whether it’s a technical or strategic question, our team is here to support you.

Training with RegScale

Leverage our training pathways, designed to enhance your expertise in Continuous Controls Monitoring and GRC. Immerse yourself in learning and advance your mastery of the RegScale platform.

Training with RegScale image
Customer portal image

Customer Portal 

The customer portal is your centralized hub for CCM and GRC access. Comprehensive and intuitive, it offers easy access to submit your support tickets and feature requests.

Meet your customer success experts 

Introducing the dedicated team behind your success. Our thoroughly trained customer success staff are experts at turning challenges into triumphs for every compliance or certification mission.

Customer Success Manager

Your primary point of contact, guiding you through every phase of your journey with personalized support.

Solutions Advisor

Experts who provide insights and strategies to optimize your use of RegScale solutions.

Residencies

Our RegScaler Residency program embeds dedicated support staff within your teams, providing the expertise you need, exactly when you need it.

Technical Experts

The technical A-team, ready to solve your most complex compliance and risk challenges.

Services Offerings to Supercharge your Staff 

Propel your team and platform capabilities with our bundled services, designed for rapid value delivery. From the initial onboarding to full-scale optimization, our Accelerator Packs are crafted to expedite your journey to CCM excellence.

Services Offerings To Supercharge Your Staff