CUSTOMER SUCCESS

Governance Risk & Compliance Pros Are at Your Service  

Whether you need assistance with FedRAMP or PCI compliance, RegScale’s personalized customer success approach ensures your transformation is seamless and effective at enabling you to quickly gain always-on compliance and security.   

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Trusted by the most effortlessly secure and compliant organizations on the planet

RegScale provides full-spectrum support through every phase

RegScale’s commitment to customer success starts the first moment of onboarding, encompassing tailored planning, strategic development, and dedicated support to ensure trouble-free implementation, seamless integrations, and ongoing optimization. 

Plan

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We initiate your journey with a strategic kickoff, setting clear objectives, timelines, and milestones that lay out the groundwork for success.

BUILD

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Our team collaborates with yours to construct a solution finely tuned to your specific needs. 

DEPLOY

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Transitioning from planning to action! We deploy your tailored solution, focusing on integration and operational excellence.  

CLOSE

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Success! Your onboarding engagement is complete with a process that ensures all objectives have been achieved and you are equipped for future scalability and ongoing optimization.  

Consider RegScale as your partners in cybersecurity

At RegScale, partnership is the cornerstone of success. Join forces with a team that’s as invested in your compliance and risk management achievements as you are. Together, we’ll elevate your operations to new heights of excellence.  

Connect with your dedicated Customer Success Manager

Connect with your dedicated Customer Success Manager 

Your Customer Success Manager is just a click away. Connect now for personalized support and insights. Whether it’s a technical or strategic question, our team is here to support you. 

Training with RegScale

Leverage our training pathways, designed to enhance your expertise in continuous controls monitoring and efficiently running governance risk & compliance. Immerse yourself and advance your mastery of your powerful RegScale platform. 

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Customer Portal 

The customer portal is your centralized hub for CCM and GRC access. Comprehensive and intuitive, gain easy access to submit your support tickets on the go or feature requests. 

Meet your customer success experts 

Introducing the dedicated team behind your success. Our thoroughly trained customer success people are experts at turning challenges into triumphs for every compliance or certification mission. 

Customer Success Manager

Your primary point of contact, guiding you through every phase of your journey with personalized support.

Solutions Advisor

Experts who provide insights and strategies to optimize your use of RegScale solutions. 

Residencies

Our RegScaler Residency program infuses dedicated customers with the expertise you need, exactly when you need it.

Technical Experts

The technical A-team, ready to solve your most complex compliance and risk challenges. 

Services Offerings to Supercharge your Staff 

Propel your team and platform capabilities with our bundled services, designed for rapid value delivery. From the initial onboarding to full-scale optimization, our Accelerator Packs are crafted to expedite your journey to CCM excellence. 

Services Offerings To Supercharge Your Staff