Privacy Policy
Effective as of January 15, 2024
Welcome to our site – we appreciate you taking the time to read our Privacy Policy! RegScale, Inc., on behalf of its affiliates and subsidiaries (collectively, “RegScale,” “us,” “we,” or “our”) is committed to protecting your privacy. This Privacy Policy applies to our primary website (www.RegScale.com) and any other websites operated by RegScale (each, a “Website”), webinars, events, and email and other electronic communications. This Privacy Policy governs our personal information collection, usage, and sharing practices. It also describes your choices regarding use, access, and correction of your personal information. Please note that this Privacy Policy does not apply to the extent that we process personal information in the role of a processor (or a comparable role) on behalf of our customers, including where we offer to our customers various software products and services, through which our customers may collect, use, share, or process personal information via our solutions. If your personal information has been submitted to us by or on behalf of one of our customers or partners and you wish to exercise any rights you may have under applicable law, please inquire with the applicable customer directly.
RegScale reserves the right, at any time, to modify this Privacy Policy. If we make revisions that change the way we collect, use, or share personal information, we will update this Privacy Policy. You should review this Privacy Policy periodically so that you keep up to date on our most current policies and practices. Your continued use of the Website at any time constitutes your acceptance of such Privacy Policy and any changes. If you have any questions about this Privacy Policy or our treatment of information you provide us, please write to us at [email protected] or to RegScale, Inc. Attn: Legal, 1775 Tysons Boulevard, Fifth Floor, Tysons, VA 22102 USA.
Collection of your Personal Information
You are free to explore the Website without providing any personal information about yourself, however when you visit our Website we may request that you provide personal information about yourself and we also collect Internet and Network Activity.
In order to better provide you with products and services offered on our Website, RegScale may collect personally identifiable information that you provide us, such as your First and Last Name, Mailing Address, E-mail Address, Phone Number, Employer, Job Title, and Account Information. We may also collect Internet and Network Activity or Payment Information where such information can directly or indirectly identify an individual or employer. Internet and Network Activity refers to information about your computer and your visits to our Website such as your IP address, geographical location, browser type, referral source, length of visit, content interactions, logs, data from Cookies (and similar tools), and pages viewed. We do not collect any personal information about you unless you voluntarily provide it to us via direct interaction (including via trade shows, job applications, and business meetings) or via Internet and Network Activity. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Website. These may include: (a) registering for an account; (b) entering a support ticket; (c) signing up for a demo; (d) requesting additional information or content; or (e) generally connecting or partnering with us. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
You can limit the use of your information for interest-based advertising by blocking third-party cookies in your browser settings, using browser plug-ins or extensions, or using your mobile device settings. You can also opt out of interest-based ads from companies participating in certain industry opt-out programs by visiting: the Network Advertising Initiative (http://www.networkadvertising.org/managing/opt_out.asp), the Digital Advertising Alliance (optout.aboutads.info), and the European Interactive Digital Advertising Alliance (http://www.youronlinechoices.eu/).
Use of your Personal Information
RegScale collects and uses your personal information to a) secure and operate our services and Website; b) improve our and deliver the services you have requested; c) understand your interests, promote our services, and send information or RegScale and its affiliate’s content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business; and d) as required by law to meet legal requirements, all only in compliance with this Privacy Policy.
Third Parties
From time to time, we may receive personal information about you from third party sources, including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources.
RegScale does not sell, rent, or lease customer lists to third parties. RegScale may share data with trusted partners and contractors to help perform statistical analysis, send you email or postal mail, provide customer support, or enable your onboarding. All such third parties are prohibited from using your personal information except to provide these services to RegScale, and they are required to maintain the confidentiality of your information. RegScale may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RegScale or the Website; (b) protect and defend the rights or property of RegScale; or (c) act under exigent circumstances to protect the personal safety of RegScale users or the public.
Tracking User Behavior
RegScale may keep track of the websites and pages our users visit within RegScale. This data is used to deliver customized content and advertising within RegScale and its Website.
Use of Cookies
The Website may use “cookies” to help personalize your online experience. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to experience all features of the website. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
Security of Personal Information
RegScale maintains reasonable policies, processes, and procedures designed to ensure compliance with applicable information security laws and regulations. As new security standards and regulatory requirements emerge, our information security team reviews and adopts those relevant. While we use reasonable efforts to protect your personal information from the risks presented by unauthorized access or acquisition, we cannot guarantee the security of your personal information. You acknowledge that: (a) there are security and privacy limitations which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed In the event that we are required by law to inform you of any unauthorized access or acquisition of your personal information we may notify you electronically, in writing, or by telephone, as permitted to do so by law.
Data Retention
We retain personal information where we have an ongoing legitimate business need to do so. When we no longer have such ongoing legitimate business need, we securely delete or anonymize the information or, if this is not possible, will securely store your personal information and isolate it from any further processing until deletion is possible.
If you provide personal information to our customers as part of their use of our services, our customers decide how long to retain this information they collect from you. If a customer terminates its use of RegScale services, then we will provide the customer with access to all information stored for the customer by the services for export by the customer according to our agreement with our customer. After termination, we may, unless legally prohibited, delete all customer information, including your personal information.
If you have elected to receive marketing communications from us, we will retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services. We retain personal information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
Your Privacy Rights
You have the right to a) be informed about our collection, use, and disclosure of your personal information; b) to know if we maintain your personal information, and if so, to access that information (subject to related rights) and to request we provide you your information; c) to ask us to correct your information; and d) to ask that we delete your personal information. Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will i) delete your personal information from our records; and ii) direct any service providers to delete your personal information from their records.
Please note we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a product or service requested by you or is reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with existing legal and privacy laws and requirements;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
International
RegScale is based in the United States of America. If you are from a country outside of the United States of America with laws governing data collection, use, and sharing that may differ from United States law and you provide personal information to us, please note that any personal information you provide to us may be transferred to the United States of America. By providing such information, where applicable law permits, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and sharing set forth herein.
RegScale reasonably complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, please visit https://www.privacyshield.gov/. In compliance with the Privacy Shield Principles, we have committed to resolve complaints about our collection or use of your personal information. If you have an inquiry or a complaint regarding our compliance program, please contact us via email to [email protected].
For those in the United Kingdom and relevant countries in the European Union, RegScale is required to inform you of the lawful basis of our processing of your personal information, which are described in the table below. If you have questions about the lawful basis of how we process your personal information, contact us at [email protected].
| Privacy Right | Description |
|---|---|
| Processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated on the Website. |
| Processing is necessary for the performance of a contract. You are subject to a contract with us and we need to use your personal information to provide services. |
| Processing is necessary to comply with our legal obligations. |
| Processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated on the Website. |
We will use your personal information only for the legitimate business purposes for which we collected it, unless we reasonably determine we need to use it for another legitimate business reason and that reason is compatible with the original purpose. PLEASE NOTE WE MAY PROCESS YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE OR CONSENT, IN COMPLIANCE WITH THE ABOVE RULES, WHERE THIS IS REQUIRED OR PERMITTED BY LAW.
Your Rights
European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
- Access: Provide you with information about our processing of your personal information and give you access to your personal information;
- Transfer: Transfer a machine-readable copy of your personal information to you or a third party of your choice;
- Correct: Update or correct inaccuracies or missing information in your personal information;
- Restrict: Restrict the processing of your personal information;
- Object: Object to our reliance on our lawful basis as the basis of our processing of your personal information that impacts your rights;
- Delete: Delete your personal information.
When we receive your request, we may ask you to verify your identity before we can act on your request. We may withhold information where we are required by law to do so or if the search for that information would require disproportionate effort or have a disproportionate effect to the time it would take to retrieve the data, or how difficult it may be to obtain the information requested.
If you are a resident of Europe and would like to exercise any of these rights, please contact [email protected]. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection authority in your jurisdiction.
Corporate Events
If we are acquired by another company, whether by merger, acquisition, bankruptcy, or otherwise, that acquiring company would receive all personal information gathered by RegScale. In this event, you may be notified via email or a Website notice, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
Links
This Website contains links to other sites. Please be aware we are not responsible for the content or privacy practices of other sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other site that collects personal information.
Children Under Thirteen
RegScale does not knowingly collect personal information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this Website.
E-mail Communications
From time to time, RegScale may contact you to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from RegScale, you may opt out of such communications by Clicking the “Unsubscribe” link in emails or on this Website.
Contact Information
RegScale welcomes your questions or comments regarding this Statement of Privacy; please contact RegScale at: [email protected] or
RegScale, Inc.
Attn: Legal
1775 Tysons Boulevard, Fifth Floor
Tysons, VA 22102 USA